We offer a 30-day money-back guarantee on first-time purchases of the following product types:

• One 30-Day Trial Kit
• One 90-Day Starter Kit
• One Gummies Pouch

To qualify, refund requests must be submitted to info@fatty15.com within 30 days of your first purchase order date.

• This guarantee applies to your first eligible purchase of capsules or gummies. Repeat purchases of the same product type are not eligible.
• It applies only to eligible purchases made directly on fatty15.com.
• It does not apply to 6-Month Supply Kits, Annual Supply Kits, subscription refills, or orders placed after your initial purchase.

When capsule pouches are returned, they don’t go to waste. We donate eligible capsules to support the health of dolphins and sea lions through accredited marine mammal care programs.

Gummies are not eligible for donation.

If you purchased fatty15 from a third-party retailer, marketplace, healthcare provider, or other seller, refund eligibility is governed by that seller’s return policy. Refunds must be handled by the original seller.

We stand behind the quality of fatty15 and want every order to arrive exactly as intended.

If your order arrives damaged or you believe you received a defective product, please contact our Nerdy Do-Gooder Team within 30 days of delivery:

• Email: info@fatty15.com
• Phone: 619-407-9225

We may request photos or additional details. If confirmed, we will make it right with a replacement or refund at no cost to you.

For all other refund or return requests, please contact our Nerdy Do-Gooder Team using the information above. We’ll review your request and share next steps if your order is eligible.

For return-eligible products, we will inspect the returned item and notify you of the status of your refund. If approved, you will receive a refund to your original payment method.

We want every customer to feel confident and supported when trying fatty15. If you have questions about eligibility, timing, or what option may be best for you, our team is happy to help.