Return Policy

Return Policy.

We offer a 30-day money back guarantee for any first time orders of our 30-day Trial Kit or 90-day Starter Kit only. We do not offer a return policy for our 6-month Supply or Annual Supply Kits. If you desire to return any products, please initiate a return and request a refund by contacting Customer Service at info@fatty15.com to obtain details on how to return the product. The fatty15 customer service team will respond and provide further instructions.

Please mail all returns to:

Seraphina Therapeutics Inc.
2907 Shelter Island Dr. Ste. 105-411
San Diego, CA 92106

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Outside of the first 30 days, no refunds will be issued for partially used products or products that appear to be handled, opened or tampered with.