Privacy Policy
At Seraphina Therapeutics, Inc. (“Seraphina Therapeutics”, “we”, “us”, or “our”) we recognize that privacy is very important, and we greatly value the privacy of our customers and website users. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose personal information that we obtain about our customers and users of our website www.fatty15.com (“Site”), and the services available through our Site (together, the Site and the services available therein are the “Services”). This Policy also outlines your rights and choices with regard to the personal information collected about you.
Your use of our Services, and any dispute over privacy, is subject to this Policy, the respective terms of use (the “Terms”), between you and Seraphina Therapeutics, such as our Terms of Use and any other relevant agreements, which are available. The applicable Terms are incorporated by reference into this Policy, including their applicable limitations on liability and the resolution of disputes. By disclosing your personal information to us or using our Services, you understand and agree that Seraphina Therapeutics may collect, use, and disclose your personal information in accordance with this Policy and the applicable Terms.
Information We CollectWe generally collect information about you directly from you, from third parties, and automatically through your use of our Services as further described below.
Information We Collect Directly from You. The type of information that we collect from you depends on your interaction with our Services. While you can browse most parts of our website freely, certain areas and features of our Services require you to register with us. To create an account or submit an order, you must provide certain personal information, such as your name, email address, payment information, and shipping address. We may also ask or allow you to submit additional account information, such as your month and day of birth and phone number. You can also sign up to receive email newsletters and promotional offers from us by submitting your email address.
User Content. If you choose to engage in forums, blogs, or similar features and submit comments, ratings, reviews, or other content, we maintain a copy of this content. We may also collect certain metadata associated with your content. User content may also be viewable by other visitors and users of the Services.
Other Information We Collect Regarding Your Usage of Our Services. We collect information about your use of our Services, such as your order and subscription history and purchases.
Information We Collect About You from Third Parties. We may also collect information about you from third parties, which we append to the information we have collected. For example, we may receive information about items in your online shopping cart from the third parties who help us fulfill your purchases. Or we may receive your name and email address when someone refers you to us through our referral program.
Communications and Support. If you contact us by email, mail, phone, or otherwise regarding the Services, we collect and maintain a record of your contact details, communications, and our responses. If you call us, we may also record calls and maintain logs and records of those calls.
Inquiries and Requests. We also collect personal information when you submit information to or request information from us or sign up for marketing and communications from us (such as related to our products, subscriptions, special offers, and upcoming product releases). The information we may collect includes your name, contact information, and other information.
Other Information We Collect Automatically Through Our Services. We may also collect personal information about how you use the Services (e.g., using cookies and pixel tags), such as IP address, advertising ID, location information, browser type, device type, domain name, the website that led you to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, and the links you click and your other activities within the Services.
How We Use Your InformationProviding and Improving Our Services. To provide and maintain our Services; to fulfill your orders; to improve our Services; to develop new features, products, or services; to authenticate users; to perform technical operations, such as updating software; and for other customer service and support purposes.
Communicating with You. To provide you with the information or services that you have requested; to communicate with you about your use of our Services; to respond to your inquiries; and for surveys and user satisfaction purposes.
Rewards. To assign, track, issue, and post subscription rewards and credits to your account or otherwise administer rewards programs.
Personalizing Content and Ads. We may use the information we collect about you to personalize marketing, promotional, and sponsored content, as well as provide more relevant ads.
Marketing and Communications. To communicate with you about your account and use of our Services via email, including to send you product updates, news, and special offers.
Research and Analytics. To better understand how users access and use our Services and products, to evaluate and improve our Services and operations, and to develop new products and features.
In Support of Our General Business Operations. Relating to audits, security controls, record keeping, and other administrative functions.
Securing and Protecting Our Assets and Rights. To protect our operations, secure our systems, prevent and detect fraud, and investigate or act on potential violations.
Complying with Legal Obligations. To comply with legal proceedings or regulatory requirements, including subpoenas and court orders.
Aggregate and De-identified Information. We may also use aggregate or de-identified information for research and analytics purposes.
How We Disclose Personal InformationSubsidiaries and Affiliates. With our affiliated companies; their use of information is subject to this Policy.
Service Providers. With third-party service providers who perform services on our behalf, such as hosting, payment processing, auditing, consulting, and support services.
Third Parties. With third-party advertisers and analytics providers for campaign measurement and insights.
Legal Compliance. When required by law or in response to lawful requests by public authorities.
Business Transfers. In connection with mergers, acquisitions, or restructuring of our business.
Protection of Rights. When necessary to enforce our agreements, prevent fraud, or protect the rights and safety of Seraphina Therapeutics and others.
Aggregated and De-identified Data. We may share aggregate or de-identified information with partners for research or analytics.
Cookies and Tracking InformationCookies. Cookies are small identifiers that we transfer to your device to make navigation easier, support login, or analyze site use. You can manage cookies in your browser settings, but some features may not work properly if disabled.
Pixel Tags. Pixel tags (also known as web beacons) help us track usage and email response rates.
Preference. You can block or disable cookies through your browser; our Sites do not respond to “Do Not Track” signals.
Interest-Based AdvertisingWe may work with third-party ad networks, channel partners, and measurement services to display advertising. To opt out, visit www.networkadvertising.org/optout_nonppii.asp.
Third-Party Sites and ServicesOur Services may link to other websites or online services not covered by this Policy. Their information practices are governed by their own privacy policies.
SecurityWe use safeguards to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no system can guarantee absolute security.
Your ChoicesAccess and Update Information. You may access, update, and delete certain information by adjusting your account settings or contacting us directly.
Marketing Communications. You may opt out of marketing emails by clicking “unsubscribe” or emailing info@fatty15.com. Transactional messages may still be sent.
ChildrenOur Services are not directed at children under the age of thirteen, and we do not knowingly collect personal information from them. If we discover we have inadvertently collected information from a child, we will delete it.
California Resident Rights under the California ‘Shine-The-Light’ LawCalifornia residents may request, once per calendar year, information about personal data shared with third parties for their direct marketing purposes. Requests may be sent to info@fatty15.com with the subject “Request for California Privacy Information.”
Contact UsIf you have any questions about this Policy or our privacy practices, please contact us at info@fatty15.com.
Changes to this PolicyThis Policy is current as of the effective date above. We may update it periodically and will post any changes on our Site. If we make material updates, we will provide notice by highlighting them on our Site.